Club Catch Terms and Conditions

  1. Free Trial and commencement of subscription
  2. Agreement and eligibility
  3. Fees and Renewal
  4. Modification and Termination
  5. Limitation of Liability
  1. Free Trial and commencement of subscription

    1. If you sign up to a 30-day free trial subscription, you will receive Club Catch subscriber benefits for free for 30 days from the date of purchase in accordance with these terms and conditions. During this time, you may cancel your trial subscription at any time by logging into your Club Catch account on the app and website and disabling automatic billing or by making a request via our Help Desk. Once automatic billing is disabled, you will not be charged for a full subscription.
    2. If you do not cancel your trial subscription, after the 30-day trial period we will charge your credit card the subscription fee and you will become a full subscriber of Club Catch.
    3. You may cancel your subscription for a full refund up to 21 days after your membership fee has been charged if you have not used any of your Club Catch benefits during this time. Your subscription will otherwise continue for the full 12 months if you do not cancel during this time.
    4. Once your membership fee is charged, your membership will continue until the end of 12 months from the commencement of your trial.
    5. Users are only eligible for one free trial period. A user may not create additional accounts to receive additional free trials or use the same account to receive an additional free trail.
  2. Agreement and eligibility

    1. A Club Catch subscription will entitle you to receive 12 months of free standard shipping (including the free trial period) on eligible orders:
      1. over $50.00 dispatched by Catch; and
      2. on all eligible products sold by participating Marketplace Sellers.
      on www.catch.com.au, www.mumgo.com.au, www.groceryrun.com.au and www.pumpkinpatch.com.au ("Websites"), where eligible items are identified by a small 'Club Catch' logo on the item listing.
    2. Free shipping exclusions apply to:
      1. bulky and oversize items (such as furniture); and
      2. products sold by non-participating Sellers.
    3. You will also get access to Subscriber only benefits, discounts, and special offers and events.
    4. Subscriptions may be either accepted or refused at our discretion. Where we refuse a subscription (at or within a reasonable time after the subscription date), you will be provided with a full refund.
    5. Except as in accordance with these terms, all purchases made on the Websites will be subject to our usual terms and conditions.
    6. Club Catch is only available to members with an Australian shipping address.
    7. Club Catch is only valid to a maximum of 3 separate delivery addresses. You cannot change addresses more than once every 6 months.
    8. Club Catch is only valid with the account on which it is purchased. It cannot be gifted or assigned to any other accounts, or used by any unauthorised third party.
    9. Subscriptions are limited to a single account and are not transferable and assignable to other accounts.
  3. Fees and Renewal

    1. Club Catch is a 12-month subscription service, billed in advance. You may, at any time in the preceding 12 months, elect to terminate your subscription for the following 12 months by contacting our Help Desk or writing to us via email at clubcatch@catch.com.au.
    2. IMPORTANT: Unless you notify us prior to the expiry of your subscription that you do not wish to remain a Subscriber, your subscription may be auto-renewed.
    3. We reserve the right to alter any fees charged for the Club Catch service. Such changes will only take place to a renewed subscription. We will notify you of any changes, and you may cancel your subscription prior to such changes taking place if you do not agree by contacting us via email at clubcatch@catch.com.au.
  4. Modification and Termination

    1. We reserve the right to change or modify these terms at any time, and we will notify you of these changes to your nominated email address. Your continued use of Club Catch after a notification of any change is made will constitute your acceptance of any such changes. If you do not agree to the changes, you may cancel your subscription at any time by contacting us via email at clubcatch@catch.com.au.
    2. Catch.com.au reserves the right at any time to revoke or terminate Club Catch subscription for misuse and breach of these terms and conditions. Where we revoke a subscription for misuse and breach of these terms and conditions (as decided by Catch.com.au), subscription fees are not refundable.
    3. We also reserve the right to terminate your subscription at any time, without notice if we choose to stop providing the services. In such circumstances, you will be provided with a full refund of your subscription fee.
  5. Limitation of Liability

    1. In addition to the limitations, exclusions, indemnities and disclaimers in our standard terms and conditions, to the maximum extent permitted by law (including the Australian Consumer Law) in no event shall we, or any of our officers, directors, employees, agents or representatives be liable to you or any third party for any loss or damage arising from or connected to your Club Catch subscription, including any direct, indirect, special, punitive or consequential damages or losses, or any other costs, losses or damages or any kind related to this agreement. Our liability (whether in tort or contract) is, at a maximum, limited to the last annual subscription fee paid by you.
    2. Nothing in this agreement is intended limit or adversely affect any right which cannot be waived under the Australian Consumer Law.