Club Catch Terms and Conditions

  1. Free Trial
  2. Subscription Agreement
  3. Monthly subscription
  4. Annual Subscription
  5. Club Catch Member Benefits
  6. Modification and Termination and Fair Use
  7. Limitation of Liability
  1. Free Trial

    1. To sign up to a free 30-day trial:
      1. you cannot be an existing Club Catch member or have previously held a Club Catch membership; and
      2. you must add the monthly trial subscription to your cart with any Club Catch eligible purchase.
    2. By signing up to a free-trial, you will be eligible for Club Catch member benefits for 30 days from the day you sign up.
    3. You may cancel your free trial at any time during the trial period. If you fail to cancel before the end of the 30-day trial period, you will commence a Club Catch monthly subscription that will be charged to your account.
    4. The free trail is subject to our ‘Fair Use’ policy outlined in clause 6.2.
  2. Subscription Agreement

    1. This Club Catch user agreement is between you and Catch.com.au Pty Ltd (referred to in this Agreement as "we", "us" or "our") (“User Agreement”).
    2. By selecting and purchasing your Club Catch membership, you are agreeing to an ongoing subscription service to receive the benefits set out in this User Agreement and billed in advance monthly or yearly, depending on the type of subscription purchased.
    3. To subscribe you must hold an existing Catch.com.au account and reside in Australia. Club Catch member benefits are also available on Groceryrun.com.au and Mumgo.com.au.
    4. Subscriptions are limited to a single account and are not transferable and assignable to other accounts and we may refuse any subscription at our discretion. Where we refuse a subscription (at or within a reasonable time after the subscription date), you will be provided with a full refund.
    5. Club Catch is only valid to a maximum of 3 separate delivery addresses. You cannot change addresses more than once every 6 months.
  3. Monthly subscription

    1. A monthly subscription entitles you to receive full Club Catch member benefits for the month following the date of your subscription.
    2. Monthly subscriptions will be automatically renewed unless cancelled by you prior to the renewal date. The renewal date the one-month anniversary of your subscription date or previous renewal date.
    3. Monthly subscriptions can be upgraded to an annual subscription at any time.
  4. Annual Subscription

    1. A yearly subscription entitles you to receive full Club Catch member benefits for one year from the date of your subscription.
    2. Yearly subscriptions will be automatically renewed unless cancelled by you prior to the renewal date. The renewal date the one-year anniversary of your subscription date or previous renewal date.
  5. Club Catch Member Benefits

    1. Being a Club Catch member entitles you to:
      1. free standard shipping on eligible orders over $45 (subject to the exclusions below) for eligible goods sold by Catch and participating Marketplace sellers;
      2. Club Catch subscriber-only discounts on certain goods sold on Catch.com.au;
      3. Club Catch subscriber-only partner offers with our partner brands page.
    2. Goods excluded from free standard shipping benefits include oversize and bulky orders (i.e. furniture and large items), special order goods and goods sold by non-participating Marketplace sellers. Goods eligible for free standard shipping benefits are marked by a Club Catch logo.
  6. Modification and Termination and Fair Use

    1. We reserve the right to:
      1. change or modify these terms at any time, and we will notify you of these changes to your nominated email address. Your continued use of Club Catch after a notification of any change is made will constitute your acceptance of any such changes. If you do not agree to the changes, you may cancel your subscription either prior making a Club Catch Eligible purchase, or within 14 days, whichever occurs first, by contacting us via email at clubcatch@catch.com.au;
      2. alter any fees charged for the Club Catch service. Changes to fees will only take place when your subscription renews for another month or year. We will notify you of any changes, and you may cancel your subscription prior to such changes taking place by contacting us via email at clubcatch@catch.com.au.
    2. Fair Use policy and breach: Where we suspect that you are abusing your member benefits by, for example, sharing your account with existing users, placing multiple or excessive single item orders or otherwise engaging in conduct is an abuse of your member benefits, the free trail (where applicable) or a breach of these terms and conditions, we may cancel your membership. Where we revoke a membership subscription for misuse or breach of these terms and conditions, subscription fees are not refundable.
    3. We also reserve the right to terminate your subscription at any time, without notice if we choose to stop providing the services. In such circumstances, you will be provided with a full refund of your subscription fee.
  7. Limitation of Liability

    1. In addition to the limitations, exclusions, indemnities and disclaimers in our standard terms and conditions, to the maximum extent permitted by law (including the Australian Consumer Law) in no event shall we, or any of our officers, directors, employees, agents or representatives be liable to you or any third party for any loss or damage arising from or connected to your Club Catch subscription, including any direct, indirect, special, punitive or consequential damages or losses, or any other costs, losses or damages or any kind related to this agreement. Our liability (whether in tort or contract) is, at a maximum, limited to the subscription fees paid by you for the current or latest subscription period.
    2. Nothing in this agreement is intended limit or adversely affect any right which cannot be waived under the Australian Consumer Law.